We would like to inform you of an upcoming scheduled maintenance window for the Attendant Console for Teams. During this window, we will deploy a fix for a consultative transfer issue where the Transfer button may not be displayed during warm transfer scenarios. The issue was identified following a change in Microsoft Teams and Microsoft Graph behavior, and this update introduces improvements to restore the expected transfer experience.
Maintenance Details: Date: Wednesday, 21 September 2026 Time: 08:00 UTC
User Impact: During the maintenance window, users of Attendant Console for Teams may experience brief service interruptions while the update is being applied. During these interruptions, access to the application may be temporarily unavailable, and active sessions or ongoing call-handling activities may be affected. Any such interruptions are expected to last less than a minute. No customer action is required.
Expected Duration: We have allocated a maintenance window of 2 hours. However, we expect the actual change to be completed within 45 minutes.
System Status and Maintenance Schedule: To check the system status and review upcoming and previous maintenance windows, please visit https://status.anywhere.now/
Support and Questions: If you have any questions or encounter issues, please contact us via https://support.anywhere.now/ or your partner.
Thank you for your understanding and cooperation.
Kind regards,
AnywhereNow
Posted Sep 16, 2026 - 07:09 UTC
This scheduled maintenance affects: Attendant Console for Teams (NORA).