Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2026 - 01:00 UTC
Scheduled
Dear AnywhereNow customers and partners,
We would like to inform you about an upcoming certificate renewal for the EMEA‑GWC Direct Routing region. Earlier in January, we informed customers that they needed to update their root and intermediate certificates to maintain a valid and trusted certificate chain for our services. These updates were required in preparation for this activity.
The certificates for all other regions were already renewed on January 11, so customers hosted outside the GWC region do not need to take any action and will not receive similar updates.
Certificate Renewal Details:
Date: Sunday, March 01, 2025 Time: 01:00 UTC Region: EMEA GWC Direct Routing Expected Duration: A 1‑hour window has been reserved, although the renewal itself is expected to be completed within approximately 15 minutes.
Customers hosted on EMEA GWC who have not updated their root and intermediate certificates before 01 March 2026 may encounter issues: your systems could reject our renewed certificates because the Certificate Authority is not trusted. This may cause service disruption, including scenarios where your SBC may go OFFLINE and stop processing traffic.
System Status and Maintenance Schedule: To check the system status and review upcoming and previous maintenance windows, please visit our status page: https://status.anywhere.now
FAQ and Support: We will be continuously updating the following Knowledge Article with answers to common questions and best practices related to the required action:
Should you require assistance with this subject or encounter any issues, please submit a case via our Support Portal: https://support.anywhere.now or contact your partner.
Thank you for your attention.
Kind regards,
AnywhereNow
Posted Feb 03, 2026 - 13:24 UTC
This scheduled maintenance affected: Dialogue Cloud V3 (EMEA-GWC Direct Routing).