We would like to inform you of an upcoming maintenance window for our Dialogue Cloud V3 WebAgent. During this maintenance, we will implement a configuration update to improve compatibility in specific scenarios involving managed profiles in Microsoft Edge.
This update does not introduce any functional or visual changes, and the operational impact anticipated during the maintenance window is minimal. Further details are provided below.
Maintenance Details:
Date: Thursday, 05 February 2026 Time: 19:00 UTC / 20:00 CET Region: EMEA & GLOBAL
User Impact: Users who are already logged into WebAgent should not experience any disruption. New login attempts may encounter a brief delay of approximately five minutes.
Expected Duration: A 1-hour maintenance window has been scheduled, though we anticipate completing the activity within 30 minutes, including post-maintenance sanity checks.
System Status and Maintenance Schedule: To check the system status and review upcoming and previous maintenance windows, please visit our status page at: https://status.anywhere.now
Support and Questions: If you have any questions or encounter issues, please submit them via our support desk: https://support.anywhere.now